Privacy Policy

1. Introduction

Emerald Expeditions ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website emeraldexpeditions.org and use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and billing information when you make a booking
• Booking Details: Travel dates, tour preferences, number of guests, and special requirements
• Technical Data: IP address, browser type, device information, and cookies
• Communication Data: Messages you send us through our contact forms or chat widget

3. How We Use Your Information

• To process and manage your tour bookings
• To communicate with you about your reservations
• To provide customer support
• To improve our website and services
• To send promotional materials (with your consent)
• To comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share your information with:

• Tour operators and local guides necessary to fulfill your booking
• Payment processors for secure transactions
• Service providers who assist our operations
• Legal authorities when required by law

5. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent for marketing communications
• Request data portability

8. Contact Us

For privacy-related inquiries, please contact us at:

Emerald Expeditions
Paramaribo, Suriname
Email: info@emeraldexpeditions.org